Parent Frequently Asked Questions

Just enter a place name/post code in the search box on the previous page.

Sorry, we don't offer creche facilities. Sessions must be booked to secure a place at nursery.

Yes, we call them settling-in sessions. If you're interested in a settling-in session, start by booking a visit to your local nursery; they can tell you more about how it works.

No, there is not an enrolment fee. More money saving for you.

Unfortunately, not, you will enter the same enrolment procedure and availability as the public.

They are paid by you but can be done in 3 formats.

  1. Direct from your bank
  2. From your Gov tax free childcare account
  3. Childcare vouchers (if you are still enrolled in the scheme)

They are billed in advance.

There is not a minimum length but there is a minimum FTE (session amount) of two sessions per week.

You must give one months' notice. (See our terms and conditions)

Most include nappies and food. What is included differs between nurseries. The best way to see is reading the information of each nurseries Fee Sheet (you can download this from the relevant website page)

Please refer to the general terms and conditions.

Please refer to the general terms and conditions.

This discount will be applied to your bill so any saving via tax-free childcare etc will be applied on top of the discount.

Yes, such as the refer a friend offer.

The benefit of discounted childcare is available to any direct employee at the company.

Yes, but the sibling discount cannot be used in conjunction with this company discount.

No, this discount is for your children only.

We advise booking a place at a nursery to be done as soon as possible. Some parents book a year in advance.

You need to take a copy of your I.D and latest payslip into your Centre Director who will then apply the discount moving forwards.

You need to take a copy of your I.D and latest payslip into your Centre Director who will then apply the discount moving forwards.

Contact your Centre Director at the earliest convenience.

You can use the Pebble platform to use Instabook or speak to a member of the team when you next visit.

The Ofsted rating for our centres is on each centres page. You can see the individual reports at the Ofsted website.

We would expect you to notify the centre that you are no longer with the company. The discount will stop, and your fees increase to the current rates.