Nursery in Ashton-on-Ribble

Special commendation for Claire and her amazing and genuine compassion for our child. Overall however, I am deeply unhappy with our experience, particularly the management and lack of basic standards. Staff and management were consistently unable to explain what the children were doing day to day, what they were learning, or what curriculum was being followed. Staff appeared to have little understanding of children's learning or development, which was very concerning. Safeguarding was a serious issue. For weeks, my child had unexplained scratches on the back of their neck that were never reported or addressed. Alarmingly, these stopped immediately after I raised the issue, raising serious concerns about awareness and accountability. Communication about basic care was unreliable. Staff frequently gave incorrect information about what my child had eaten and, at times, couldn't even confirm whether they had eaten at all. The app updates were often inaccurate suggesting poor record keeping

Since taking our daughter to Busy Bees Ashton House at age 11 months, its a worrying, daunting experience to put them in someone else's care and supervision. I must admit the team at Ashton House have been nothing short of amazing! They are trustworthy, approachable and completely child centred, which is everything we could ask for. Their communication is great, I can tell our daughter is thriving in their care and we are very grateful for all their amazing effort, hard work and dedication to the job. Your're all fantastic!

This nursery has by far been the best decision we have ever made for our son. Each evening we are greeted by a warm and welcoming face and by staff who truly know our son inside out. He has met so many milestones with the care and patience of all the team. He talks fondly of nursery and names all the teachers who are in his class. The staff have supported our family as we navigated problems with our son's eczema and do everything they can to provide the best for him. We are updated regularly about his day-to-day and have attended parents' evenings that have given us a chance to sit with his key person and talk about his development which is more than what we expected from a nursery, can not recommend this nursery enough, thank you.

Overall, it has been a very smooth and happy transition. I was a little worried about going back to work and leaving my baby, but from my first visit I felt very at ease. He has settled very well, happy to go to all staff with big smiles. Very clean and tidy, friendly environment. Kept up to date with progress on development. Staff happy to work with you on skills to work on at home.

My daughter lives it here it is a little far for us but I would rather her be happy as we moved house, but the staff are amazing and my daughter loves it here, I would highly recommend

My daughter always comes home happy. She walks in, in the morning excited to see her friends and the staff. The staff are welcoming and always give a good review at the end of the day to say how she's been and raise any issues if there has been any.

Busy Bees has been a lovely experience for my baby girl. Things that need improving, better control of nappies and wipes, less staff turnover and moving classes - stability is important for kids this age - and a bit more meat on the menu would be good. Everything else is great.